The Promotion of Access to Information Act (PAIA), No. 2 of 2000, was enacted to uphold the constitutional right to access information held by the State or any other party when it is necessary for exercising or protecting one’s rights. In simple terms, this legislation empowers individuals to obtain information needed for fair and informed engagement with public and private entities.
At NTCSA, we are committed to transparency and accountability. Adhering to PAIA is not just about meeting legal requirements but about embracing the principles of open information and stakeholder engagement. By proactively complying with PAIA, NTCSA ensures that our operations align with legislative standards, protecting both our business interests and the rights of those who interact with us.
Our approach to compliance is driven by a few core principles:
- Staying Informed – NTCSA continuously monitors legislative changes and evaluates their impact on our business. We prioritise adapting our practices to meet or exceed current legal standards.
- Policy Integration – Legislative requirements, such as those from PAIA, are embedded within our policies, procedures and standards. This helps ensure that compliance is a foundational part of our organisational processes.
- Commitment to Governance – Compliance with PAIA enables us to manage information responsibly and transparently. This commitment to information governance enhances accountability, reinforces trust and supports efficient information management within NTCSA.
Compliance with PAIA is an opportunity for NTCSA to enhance the coordination of information flow in and out of our organisation. Beyond a legal obligation, it is a strategic advantage, helping us to build a more integrated and holistic approach to information management. Through compliance, NTCSA aims to foster trust with stakeholders, maintain transparency and create a culture of accountability across our operations.
In line with the Promotion of Access to Information Act (PAIA), NTCSA is committed to transparency and providing access to information when needed. However, to ensure efficient service and meet our obligations, please review the following guidance before submitting a request.
- Scope of Requests – Requests should pertain specifically to information about NTCSA or deemed to be held by NTCSA.
- Check the Website First – NTCSA provides a wide range of information through its website, accessible across various sections and links. Before submitting a formal request, we encourage you to review the available resources to see if they meet your needs.
- Excluded Requests – This information portal is intended to facilitate access to general information as outlined in PAIA. Please note that it does not accommodate requests related to:
- Sponsorships,
- Donations (including equipment),
- Funding proposals,
- Recruitment inquiries,
- Advertising or promotional content for products or services.
To make a formal request for information, please complete the official request form (FORM 2). This form is essential for NTCSA to log, track, and respond to your inquiry in a timely and efficient manner. Completing the request form also ensures that NTCSA can acknowledge receipt and initiate processing of your request.
We are here to support your right to access information, and we appreciate your cooperation in following these guidelines to help us serve you better.
NOTICE IN TERMS OF SECTION 15 OF PAIA – VOLUNTARY DISCLOSURES AND AUTOMATIC AVAILABILITY OF CERTAIN RECORDS
The records that are automatically available on our website www.ntcsa.co.za to requesters without a person having to request access in terms of the PAIA:
Integrated Results
Annual Financial Statements
Corporate plan
Tender bulletin
Supplier Documentation
Ethics and Code of Conduct
Environmental Impact Assessments