Customers
Summary
NTCSA provides grid access to all electricity market players in South Africa based on the non-discriminatory and transparent rules, and in accordance with South African Grid Code. The NTCSA Customers base is made up of all the Transmission network connected generating companies, distribution companies and load customers.
Customer
Relations
Our team represent NTCSA and act as a single point of contact for customers. The role of the team is to manage relationships and interactions with all NTCSA customers and potential customers.
Find contact details for our team members responsible for your area here
Grid Connections
Grid Connection process
Please visit IPP connection process for an outline of the process for establishing a new generator connection or modifying an existing generator connection, and Load connections process for an outline of the process for establishing a new load connection or modifying an existing load connection.
Applications
Submit all applications for new connections or modification of existing connections to the NTCSA grid here.
Contact Us
We are excited to connect with you. Whether you have questions, suggestions, or simply want to to say hello, our team is here to assist.
Reach out to us anytime, and let’s start a conversation!
Tel: +27 11 800 8111
Email: [email protected]